Supply Chain Woes & Communicating with Your Customers The global supply chain is in crisis. The scarcity is real, and for most retailers – the occasional backorder went from a low-grade and fairly infrequent problem to major outages, much of the time, and backorders of 3-4 months are increasingly common. Customer reactions range from anger […]
As the world changed almost overnight, so did advertising. First, it was “Our Response to COVID-19” emails from every brand we’ve ever purchased from. Now, it’s one commercial after another reminding us that “we’re all in this together.” While these messages are relevant and encouraging, many brands are starting to say and do a lot […]
6 WORDS YOU CAN SAY OTHER THAN “SALE!” Email marketing happens on such a relentless drumbeat, that it’s easy to slip into a groove. Before you know it, you’re saying the same word, and over, and over again. SALE. SALE. SALE. SALE. SALE. SALE. SALE. SALE. SALE. SALE. SALE. SALE. SALE. SALE. SALE. SALE. SALE. […]
While visiting an orphanage in Tanzania a few years ago, I realized how small my world really was. Or, at least my perspective on the world. As part of a group helping bring solar powered wells to orphanages, we filled our suitcases with toys and crafts we thought the children might enjoy. One of those […]
It’s no secret that B2C email as a channel is largely driven by promotions. Subscribers often sign up for the welcome offer and then stay in for the deals. BUT, that doesn’t mean it isn’t also a great opportunity for brand building, relationship reinforcement, and telling brand and product stories. Let’s explore some ways that […]
Two J.Schmid clients recently made dramatic — and successful—changes to their catalog programs. Take a look at these case studies! Case Study #1 Challenge: A B2B marketer offering innovative merchandising solutions had a mature catalog program. Management’s goal was to transition marketing dollars to ecommerce and grow catalog sales. Solution: J.Schmid recommended a two-pronged approach. […]
…And other thoughts on the Digital Summit Kansas City’s inaugural Digital Summit was a few weeks ago, and it was a great experience and an eye-opener. There’s just no substitute for an intensive day and a half conference to get the updates for the ever-evolving digital landscape. I jotted down some thoughts while I was […]
Ecommerce has been changing at digital speed since it showed up in the marketing world 25 years ago. Print marketing has taken 100 years to evolve from the early days of newspaper to magazines, then to direct mail and finally catalogs. Catalog circulation is the sturdy bedrock art of targeting what records to mail, when […]
An email marketing program can be one of the most flexible, measurable and intelligent marketing channels for your business. Especially now that smartphones have put email at easy reach anytime, from anywhere. But in order for emails to be most effective, they have to be part of a carefully considered contact strategy. So, whether you’re […]
