We are in the midst of a true paradigm shift. Consumer behavior suggests consumers want to be more in control of their interaction with the marketing that brands are pushing out. As marketers collect more data and gain access to more powerful analytic technologies, there also is a new dimension we need to access to… Continue reading Know Thy Customer: 3 tips for making the most of your research data
Tag: Geoff Wolf
Behind the Curtain: A look at the people and departments responsible for marketing data
Over the past season, we have been looking at many data-driven elements, including the data itself and the processes that are involved in analysis and reporting. However, a simple, often-overlooked, but key part of the whole process is the people who work with the data. Different people are involved across so many parts of the… Continue reading Behind the Curtain: A look at the people and departments responsible for marketing data
Beyond the Data: New thinking about data’s role in creating marketing success
“Data” has become the darling of the marketing world recently as information technology and database marketing really hit their strides in business (Check out the Target Marketing July 2012 cover story, “Are You Ready for Big Data?” to brush up on your consumer data know-how if this topic hasn’t been on your radar screen). Marketers… Continue reading Beyond the Data: New thinking about data’s role in creating marketing success
Playing by the Rules: Establish key analytic processes in order to boost your return on marketing investments
“Big Data” is a buzzword these days. More importantly, under the hood there have been new data emerging from so many sources, we are all scrambling to keep up. As new media channels have been born during the past decade, so have new databases that serve as repositories for all the new data. In some… Continue reading Playing by the Rules: Establish key analytic processes in order to boost your return on marketing investments
5 Ways to Move Marketing Resources Online
For most merchants, online marketing offers a more favorable return on investment than offline marketing. In addition, it is much easier to track, analyze and plan for. If that is not enough, online marketing also happens in real time or close to it. On the other hand, offline marketing feels like watching grass grow in… Continue reading 5 Ways to Move Marketing Resources Online
Six Items to Consider When Analyzing Prior Season
We all know that consumer behavior is changing rapidly. Yet, when reviewing their prior season, many merchants continue to look at the same metrics year after year. In addition, merchants look at these metrics the exact same way every year. Merchants may be missing opportunities as customers have definitely changed their way of interacting with… Continue reading Six Items to Consider When Analyzing Prior Season
Customer Retention: 7 Ways to Keep Your Customers
As we all know, it is imperative to stop consumers and get their attention before we can influence their behavior patterns. The good news is that for customer retention, you have a real advantage with your customers. Your brand itself gives you a head start over the competition. As long as you nurture this critical… Continue reading Customer Retention: 7 Ways to Keep Your Customers