Part 2: All Research is Creative Chris Hayes EVP, Brand Strategy Agencies and clients agree that research-driven customer insights play an important role in the development of effective marketing and creative campaigns. At the same time, I’ll bet relatively few think of research as a creative process or discipline. The fact is, all research is… Continue reading Knowledge-Based Creative
Tag: Research
Reaching the Seemingly Unreachable
This week at J.Schmid, we’re working on an important fax blast for one of our clients. You read that right. A fax blast. Single page. 8.5 x 11. All black type to avoid pricey color printouts on the customers’ end. Promoting a big discount on one of their best-selling items to a group of non-responders.… Continue reading Reaching the Seemingly Unreachable
In Praise of the Humble E-Survey…
5 Reasons Why E-surveys Should Be Part of Your Marketing Program At J.Schmid, we constantly preach that you can never know enough about your customers. That’s not a new concept and we’re certainly not alone in that belief. At the same time, we hear any number of reasons why companies don’t reach out to their… Continue reading In Praise of the Humble E-Survey…
“There is nothing so terrible as activity without insight”
By Chris Hayes, EVP Brand Strategy This 18th Century quote from my high school lit class got me thinking about a conversation I had with a marketing director from a well-known cross-channel brand a few weeks ago. He mentioned his company would like to do comparison research on their catalog covers to determine which ones… Continue reading “There is nothing so terrible as activity without insight”
Research That Makes You Say, “Oh, Crap!”
The research stopped me cold. And I seriously thought our team had it right … we didn’t. Let me back up to the beginning. At J.Schmid one of our mantras is that catalogs should DISRUPT, DELIGHT and DRIVE. I’d like to focus on the latter. Catalogs should DRIVE customers or prospects to DO something. In… Continue reading Research That Makes You Say, “Oh, Crap!”
Know Thy Customer: 3 tips for making the most of your research data
We are in the midst of a true paradigm shift. Consumer behavior suggests consumers want to be more in control of their interaction with the marketing that brands are pushing out. As marketers collect more data and gain access to more powerful analytic technologies, there also is a new dimension we need to access to… Continue reading Know Thy Customer: 3 tips for making the most of your research data