USPS Rolls Out 10% Discount for Catalog Mailers

Here’s What You Need to Know Good news, catalogers: there’s a new postal incentive in town, and it’s designed just for you. If you’re sending printed catalogs through the mail, there’s a golden opportunity to trim your postage costs while continuing to drive powerful results through the mailbox. What’s the New Discount All About? The […]

Humanity Marketing

Why Empathy is Your Brand’s Secret Weapon What if the most powerful marketing tool you have isn’t your budget, your media mix, or even your data — but your ability to be human? In a world where brands are louder, faster, and more automated than ever, the ones that actually connect are the ones that […]

Marketing KPIs: May 2025 Trends

Download the full report (PDF 1.1MB) We compiled these trends from over 100 brands, comparing year-over-year data for the date range May 1, 2025, to May 31, 2025. May 2025: Engagement Up, Conversions Lag Retailers experienced encouraging year-over-year growth this May, with increases in sessions, orders, and overall demand. These trends point to heightened consumer […]

Win Your (Ad) Campaign

Dilly dilly. I’m lovin’ it. Get a Mac. Why is it so easy to rattle off the brands that introduced us to these catchphrases? Because Bud Light, McDonald’s and Apple are among the best at telling stories, catching us off guard and even making us laugh. They understand the power of an ad campaign and […]

5 Crucial Omnichannel Metrics

Omnichannel Marketing Part 10: Measure It Any seasoned direct marketer knows the importance of understanding the numbers side of the business. You have to know both the left-brain (analytic) and right-brain (creative) rules for maximum success. My philosophy is “know the rules before you break them.” People often ask me for the most important direct […]

Women of Adventure

Omnichannel Marketing Part 9: A Powerful Human Narrative Garmin’s Women of Adventure campaign has been a bastion of the company’s sports, fitness and outdoor recreation division since it launched over 5 years ago. Recognizing the growing trend of predominantly male customers in their outdoor segment, Garmin launched an initiative focused on engaging the female community, […]

The Power of Disrupt, Delight, and Drive

Omnichannel Marketing Part 7: The Campaign Formula Want to make a huge difference in response across all your channels? In this fast-paced digital era, capturing and retaining customer attention requires a thoughtful and strategic approach. But sometimes, we create complicated marketing programs without a true understanding of the consumer or what we ultimately want them […]

In Strategy

Campaign Coordination and Execution

Omnichannel Marketing Part 6: Campaign Coordination Crafting memorable creative that will compel and delight an audience is likely the most challenging task in the campaign process. Without a creative, brand-right theme, the campaign won’t get traction and meet objectives. That said, coordinating and executing the big idea is just as important. If the campaign isn’t […]

In Strategy

From Big Ideas to Brand Engagement

Omnichannel Marketing Part 5: Types of Campaigns As part of our deep-dive series into omnichannel marketing, we’ve discussed preparation and planning, but what about the message? Today, we’ll explore three distinct types of ad campaigns that dominate the industry: the captivating “Big Idea” campaign, the promotional powerhouse, and the ever-engaging brand campaign. The “Big Idea” Campaign: […]