In early May, British musicians Radiohead did the unthinkable: they lived up to their song title “How to Disappear Completely,” and erased themselves from the internet. Their website gradually decreased in opacity over the course of several hours, until it disappeared completely. Then, the band and its lead singer, Thom Yorke, removed all past posts, […]
There’s an old saying in marketing, “Happy customers tell three friends. Unhappy customers tell ten.” These days, with the ease of sharing on social media, those numbers are probably an understatement. The fact is the customer experience is arguably the most critical element of a brand’s success. According to a McKinsey study, 70% of buying […]
J.Schmid President and Chief Creative Officer, Brent Niemuth, shows us that even while on vacation there’s always a branding lesson to be learned – How do brands that sell a commodity product or service separate themselves from their competitors (assuming the price is the same)? Need help making your brand stand out in a commodity […]
I recently came across an interesting study that looks at the power of brand from a little different angle. Anyone reading this is probably familiar with the concept of the placebo effect. The subject of countless articles, it was first defined over 60 years ago. It identified the important role that perception plays in physical […]
Sadly, we’ve lost a couple more music legends recently—Merle Haggard and Prince. It’s the latter I’d like to talk about. There is no doubt that Prince was a musical genius. And there are actually many branding lessons we could learn from him. The importance of being different, of standing out, of being true to who […]
Is the location of your business important to your brand message? Are you using it to your advantage? Consider a brand like Starbucks, who made Seattle (where the brand originated) part of their brand story. Need help finding your brand message? Email our CEO, Lois Brayfield, or call 913-236-2988.
The research stopped me cold. And I seriously thought our team had it right … we didn’t. Let me back up to the beginning. At J.Schmid one of our mantras is that catalogs should DISRUPT, DELIGHT and DRIVE. I’d like to focus on the latter. Catalogs should DRIVE customers or prospects to DO something. In […]
by Chris Hayes, EVP Brand Strategy When Ferris Bueller said, “Life moves pretty fast…” he really wasn’t thinking about the world of marketing, much less social media. But he was unknowingly articulating one of the biggest challenges marketers face in their quest to understand and respond to the always-changing preferences of their customers… how to get timely, accurate […]
Your brand is your brand, no matter where you are. See the impact of brand consistency from all the way across the Atlantic. Join in a stroll through the Munich airport to see just how well a consistent brand message can be whether you’re in your comfort zone or thousands of miles away. Need […]
