HATERS GONNA HATE. And That’s OK.

Tattoos. Filet-O-Fish sandwiches. Dubstep. Kim Kardashian. CrossFit. What do they all share in common? They’re not for everyone. Why am I telling you this? Because neither is your brand. But before you give up on what likely just came off as a harsh or negative point of view, hear me out. Your brand can’t be… Continue reading HATERS GONNA HATE. And That’s OK.

Are You Afraid of Heights?

Digital Summit is happening this week here in Kansas City, which got me thinking back to when I attended last spring. It’s a really cool conference, focused on the latest trends, technologies and best practices for staying relevant in the digital landscape. And, coming from someone who can practically fall asleep standing up, I can… Continue reading Are You Afraid of Heights?

Say This, Not That: How to Give Better Creative Feedback

“Nailed it!” “Love it!” “No changes!” Oh, what writers and designers would give to hear these words every time we submit creative work. Our client is happy, our work is done, high fives all around. Yeah… it doesn’t usually work that way right off the bat. Nor do we expect it to. As creatives, we… Continue reading Say This, Not That: How to Give Better Creative Feedback

Writing Catalogs to Millennials, From a Millennial

By now, you’ve figured out that you want – and need – to start reaching a younger audience. But how do you accomplish that in a catalog? Well, as a Millennial who happens to write catalog copy for a living, I’ll tell ya. Direct mail has always grabbed my attention more than the hundreds of… Continue reading Writing Catalogs to Millennials, From a Millennial