Customer Research
Do you know what makes your customer tick? An important part of our job as marketers is to listen to consumers. We need to know everything about your customers in order to target them correctly. It’s much more than just who they…we want to understand their attitudes, interests and purchasing habits.
At, J.Schmid we dive into the deep end of customer research to learn more about what’s most important to your customers. Our research capabilities include customer surveys, focus groups, online forums, telephone surveys, persona development and social media research. It is our goal to measure brand awareness, brand perception, customer satisfaction and marketing preferences. All of these combined will help your company make informed marketing decisions, enabling you to provide a better customer experience.