What’s in a name? When it comes to the three brands I’ve looked at this month … everything. The sign of a great brand isn’t only name recognition, but the image you get in your head when you hear the name. You should immediately feel something when the name is mentioned. The best brands allow you… Continue reading The Integrated Shopper: How well do 3 home and kitchenware brands cross channels?
Tag: Customer Experience
The Integrated Shopper: How well do 3 women’s apparel brands cross channels?
No, I’m not a woman. But I do shop for women’s clothing. Huh? Let me clarify. My wife hates to shop. She simply refuses to buy things for herself (weird, I know). I, on the other hand, love to shop, especially for clothes (even weirder). So I end up doing all the shopping for her.… Continue reading The Integrated Shopper: How well do 3 women’s apparel brands cross channels?
The Integrated Shopper: How well do three outdoor adventure brands cross channels?
Retailers must make a concerted effort to get consumers’ attention in today’s fast-paced environment, where prospects are subjected to hundreds of adverting messages a day. When it comes to brand recognition, integration is the name of the game. For consumers to really connect with a brand, they must have the same brand experience online, in-store… Continue reading The Integrated Shopper: How well do three outdoor adventure brands cross channels?
The Integrated Shopper: How well do three home decor marketers cross channels?
For this third installment of our review of brand integration, we explored the selling channels of Pottery Barn, Restoration Hardware and Crate & Barrel to see how they’re navigating the recession. Pottery Barn Romantic afternoon light streams through the windows. Your gin and tonic is refreshing and cool in your hand. You hear Daisy’s voice,… Continue reading The Integrated Shopper: How well do three home decor marketers cross channels?