5 Crucial Omnichannel Metrics

Omnichannel Marketing Part 10: Measure It Any seasoned direct marketer knows the importance of understanding the numbers side of the business. You have to know both the left-brain (analytic) and right-brain (creative) rules for maximum success. My philosophy is “know the rules before you break them.” People often ask me for the most important direct […]

Women of Adventure

Omnichannel Marketing Part 9: A Powerful Human Narrative Garmin’s Women of Adventure campaign has been a bastion of the company’s sports, fitness and outdoor recreation division since it launched over 5 years ago. Recognizing the growing trend of predominantly male customers in their outdoor segment, Garmin launched an initiative focused on engaging the female community, […]

The Power of Disrupt, Delight, and Drive

Omnichannel Marketing Part 7: The Campaign Formula Want to make a huge difference in response across all your channels? In this fast-paced digital era, capturing and retaining customer attention requires a thoughtful and strategic approach. But sometimes, we create complicated marketing programs without a true understanding of the consumer or what we ultimately want them […]

In Strategy

Campaign Coordination and Execution

Omnichannel Marketing Part 6: Campaign Coordination Crafting memorable creative that will compel and delight an audience is likely the most challenging task in the campaign process. Without a creative, brand-right theme, the campaign won’t get traction and meet objectives. That said, coordinating and executing the big idea is just as important. If the campaign isn’t […]

In Strategy

From Big Ideas to Brand Engagement

Omnichannel Marketing Part 5: Types of Campaigns As part of our deep-dive series into omnichannel marketing, we’ve discussed preparation and planning, but what about the message? Today, we’ll explore three distinct types of ad campaigns that dominate the industry: the captivating “Big Idea” campaign, the promotional powerhouse, and the ever-engaging brand campaign. The “Big Idea” Campaign: […]

In Strategy

Strategies for Breaking Down Silos

Omnichannel Marketing Part 4: The Customer-Centered Business Omnichannel success is all about breaking down barriers between channels and building cooperation. Every company that strives for omnichannel success is trying to change from being company-centric or channel-centric to being customer-centric. In a channel-centric company, one channel typically dominates the others. In this business model, the company […]

In Strategy

Conducting an Omnichannel Business Audit

Omnichannel Marketing Part 3: How You Should Do It If you want your business to survive in the coming months, focus is the name of the game. Consider conducting an omnichannel audit, an in-depth review of your business that will allow for the creation of a blueprint you can act on with focus rather than […]

In Strategy

The Overlooked R’s: Reduce and Reuse

 “We must also stop looking at recycling as an excuse for excessive consumption and remember the other R’s that come first: reduce and reuse.” – Sappi, Rethinking Recycling We are super proud to be owned by a brand who believes in sustainability. MIDLAND has partnered with the World Land Trust, and their exciting Carbon Balanced […]